IT Maintenance Engineer

About TTI
Techtronic Industries Company Limited (the “Company”, the “Group” or “TTI”) is a fast-growing world leader in Power Tools, Accessories, Hand Tools, Outdoor Power Equipment, and Floor Care and Appliances for Do-It-Yourselfer (DIY), professional and industrial users in the home improvement, repair, maintenance, construct and infrastructure industries. TTI is accelerating the transformation of these industries through environmentally friendly cordless technology

JOB SUMMARY
Support MES and server operations, troubleshoot system issues, perform basic maintenance, and assist in system optimization to ensure stable production IT infrastructure.

KEY DUTIES AND RESPONSIBILITIES
- Understand and support MES operations and manufacturing data processes.

- Identify and troubleshoot MES and server-related issues through system and IPC logs.

- Perform basic system and server maintenance tasks (e.g., patching, reboots, configurations).

- Develop or enhance MES tools and interfaces using development languages (e.g., C#, Java).

- Support database activities (e.g., Oracle, SQL Server) including writing or debugging queries and stored procedures.

- Assist in the secondary development of system integration tools (e.g., Kepware).

- Collaborate with the operations and engineering teams to optimize system performance and reliability.

- Provide documentation such as user manuals, process flows, and development logs.

- Train junior staff or end-users as needed. - Participate in project implementations and system upgrade activities.

- Be available for shift work, including night shifts, based on production or system maintenance schedules.

- Ad-hoc jobs required by Direct Manager or Dept. Head.

Working time: 1 week night shift, 1 week day shift

Education
Bachelor’s degree or above in Computer Science, Information Management, Automation, Industrial Engineering, or a related field.
Experience
At least 1 years experienced in relevant job

Knowledge
- MES platforms, manufacturing IT systems, and factory floor operations.

- Development and integration tools: Visual Studio, DevExpress, Kepware.

- Industrial business logic: material traceability, batch control, process flow.
Functional Skills
- Proficient in database languages and tools: PL/SQL, Oracle, SQL Server.

- Programming skills: C#/.NET, Java.

- Experience with system frameworks and documentation practices.

- Troubleshooting and root cause analysis for server/system faults.

- Can basic listening reading and writing in English

- Excellent time management skills and the ability to prioritize work

- Strong logical thinking and analytical skills.

- Strong organizational skills with the ability to multi-task

- Attention to detail and problem-solving skills

- Proficiency in MS Office (MS Excel, MS Word and MS PowerPoint, Outlook, especially excellent in Excel)

- Ability to deal with all members of an organization

- Helpful and friendly demeanor. Ability to stay calm under pressure
Other Abilities
- Familiarity with open-source technologies is a plus.

*Working Location: Tan Phu Trung - IZ. Shuttle bus from HCM, Binh Duong and Dong Nai are available.