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Service Part Coordinator (District 9 - Free Shuttle Bus)

Quản lý chuỗi cung ứng

Work Location
Hồ Chí Minh (Quận 9)
Job LevelExperienced (Non - Manager)
Job TypePermanent
QualificationĐại học
Experiences3 Years
SalaryNegotiable
IndustryPurchasing / Merchandising
Deadline to Apply30/06/2026
Contact PersonMs. Thao
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Job Benefit

  • Laptop
  • Insurance
  • Allowances
  • Employee Shuttle Service
  • Uniform
  • Incentive bonus
  • Health checkup
  • Training & Development
  • Salary review
  • Annual Leave

Job Description

  • Work with PRC SPU team to understand general requirements on package.
  • Ensure service part list completed, provide parts’ quotation and exploding drawing to customer
  • For service part supply issue, work with sourcing and OPD team to resolve the supply issue and meet customer request date.
  • For service part complaint, work with In-house quality team to resolve the immediate complaints concern and corrective action to prevent the same complaint.
  • For Engineering Change that affects Service Part, understanding the changes and communication back to customer and necessary updates in system is required.
  • For End of Life models, continuous Service Part supply assurance is required. In case, vendor discontinue production / company decided to terminate vendor within the period where Service Part warranty is still in force, co-ordination between operation team and customer for a chance to do last purchase is required if there is no alternative to continue supply of the Service Parts.
  • Coordinate with Engineering to finalize Service Part Listing on time.
  • Send all Service Parts' quotation to regions on time.
  • Close follow up service supply issues and ensure service orders to be processed smoothly.

Job Requirement

  • Bachelor Degree, Business English major is preferred
  • Broad knowledge of manufacturing environment, materials and processes.
  • Knowledge of Supply Chain including strategies and objectives.
  • At least 3 years experience in appliances or similar products/industry in supply chain and track record or customer service working for multi-national firm.
  • Excellent analytical, negotiation and problem resolution skills.
  • String knowledge of planning systems and techniques.
  • Proficient in verbal and written English, with a wide variety of internal and external customers, OPD, Marketing, PMC and Operation team.

Benefits Overview: At TTi, we are committed to creating a supportive and rewarding work environment. Employees in this role will enjoy the following benefits:

  • Working Location: SHTP, District 9 - HCMC (TTi provides shuttle bus from Dong Nai, Binh Duong or HCMC)
  • Working hour (40h/ week_Mon-Fri 7:30-16:00)
  • Negotiable, competitive salary
  • Free lunch at company’s canteen
  • 100% of the salary during the probation time
  • Social insurance on the total salary
  • 24/7 accident insurance
  • Healthcare Insurance (PVI Care)
  • 13th month salary
  • Telephone allowance (300,000 VND/ per month)
  • 15 days of annual leave
  • Annual salary increase review
  • Gifts on special holidays of the year

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