Assistant Manager, Merchandising & Order Management

Work Location Ho Chi Minh (Cu Chi District)

Job Level Manager

Job Type Permanent

Experiences 7 - 10 Years

Salary Negotiable

Industry Textiles / Garments / Fashion, Manufacturing / Process, Purchasing / Merchandising

Deadline to Apply 30/04/2026

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Job Description

JOB SUMMARY

Work closely with regional product management teams (North America, Europe, Australia) and development teams (Hong Kong, China, Vietnam)
Support customer business development objectives, including:
- New Product Development (NPD)
- Management of on-going product lines
- Cost improvement initiatives

KEY RESPONSIBILITIES AND AUTHORITIES

1. New Product Development (NPD)

Conduct new product opportunity assessment and benchmarking
Prepare product cost estimations and quotations
Perform financial analysis and commercial justification for new projects
Track and manage project cost and timeline
Coordinate with internal stakeholders to ensure timely and cost-effective delivery
Present project status updates to management

2. Account Management

Provide account management support and reporting to overseas business units
Coordinate cross-functional teams on daily product, supply chain, and order processing issues
Handle customer complaints and quality concerns
Support system and database maintenance

3. Product Line Management

Initiate and manage Cost Improvement Projects (CIP)
Support customer requests including:
- Quotation
- Order placement
- Development of promotional products
Drive business improvement and supply chain initiatives

4. Others

Participate in ad hoc projects as assigned
Report to and support Senior Manager in:
- Daily Vietnam operations
- Process development
- Customer visits

Job Requirement

REQUIREMENTS

Education

Bachelor’s degree in Business Administration or related fields

Experience

Minimum 5 years of relevant experience in manufacturing (consumer products or electronics)
Strong understanding of factory operations

Knowledge

Solid knowledge of finance, accounting, trading, and import/export activities
Experience working with product development or consumer goods projects

Functional Skills

Fluent in English and Mandarin (both written and spoken)
Experience with ERP systems (preferably Oracle)
Proficient in MS Office (Word, Excel, PowerPoint)

Other Abilities

Willing to learn, proactive, and self-motivated
Strong team player with good communication skills
Well-organized with a positive “can-do” attitude

Working Location

Tan Phu Trung IZ - Cu Chi. Shuttle bus from HCM, Binh Duong and Dong Nai are available.

Job tags: Assistant Manager Merchandising & Order Management

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