About the Role:
We are seeking a Senior Warehouse Supervisor to lead warehouse operations while driving process improvement, digitalization, and transformation initiatives. This role combines hands-on operational leadership with project management and innovation responsibilities, supporting business growth and operational excellence.
Key Responsibilities:
1. Warehouse Operations:
- Oversee daily inbound, storage, picking, packing, and outbound activities
- Ensure on-time fulfillment and high productivity
- Optimize manpower planning and warehouse flow
2. Inventory Management:
- Maintain high inventory accuracy through cycle counts and audits
- Investigate discrepancies and enforce stock control processes (FIFO/FEFO)
3. Team Leadership:
- Lead, coach, and develop warehouse teams
- Manage performance, discipline, and workforce planning
- Build a strong safety and high-performance culture
4. Process Improvement:
- Drive Lean, Kaizen, and continuous improvement initiatives
- Optimize workflows, reduce errors, and improve cycle times
5. Project Management:
- Lead warehouse-related projects (WMS upgrades, layout redesign, automation)
- Define scope, timelines, and resources, track progress and risks
- Coordinate cross-functional teams to ensure on-time delivery
6. Digitalization & Transformation:
- Drive adoption of WMS, automation tools, and digital dashboards
- Identify and implement process automation opportunities
- Lead change management and ensure team adoption of new systems
7. Performance & Reporting:
- Monitor KPIs (productivity, inventory accuracy, service level, budget)
- Analyze data and implement corrective actions
8. Safety & Compliance:
- Ensure compliance with safety regulations and company policies
- Conduct audits and promote a zero-incident culture
Job Requirements:
Education & Experience:
- Bachelor’s degree in Supply Chain, Logistics, Engineering, or related field
- 5–8+ years warehouse/logistics experience
- 2–3+ years in supervisory/leadership role
- English language proficiency required
Core Expertise:
- Strong knowledge of warehouse operations and inventory management
- Hands-on experience with WMS / ERP systems
- Proven track record in process improvement (Lean / CI)
Project & Digital Capability (Key):
- Experience leading or supporting operations projects
- Exposure to warehouse digitalization, automation, or system implementation
- Strong analytical and data-driven decision-making skills
Leadership & Soft Skills:
- Strong team leadership and people management
- Excellent problem-solving and communication skills
- Ability to work in a fast-paced, dynamic volume environment
Preferred Qualifications:
- Lean Six Sigma or CI certification
- Project Management certification (PMP, Agile, etc.)
- Experience with automation technologies (AMR, conveyors, AS/RS, flow racks, shuttle tacks)
