Service Part Coordinator (District 9 - Free Shuttle Bus)

Supply Chain

Work Location Ho Chi Minh (District 9)

Job Level Experienced (Non - Manager)

Job Type Permanent

Qualification Bachelor

Experiences 3 Years

Salary Negotiable

Industry Purchasing / Merchandising

Deadline to Apply 21/05/2026

Contact Person Ms. Thao

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Job Benefit

Laptop
Insurance
Allowances
Employee Shuttle Service
Uniform
Incentive bonus
Health checkup
Training & Development
Salary review
Annual Leave

Job Description

Work with PRC SPU team to understand general requirements on package.
Ensure service part list completed, provide parts’ quotation and exploding drawing to customer
For service part supply issue, work with sourcing and OPD team to resolve the supply issue and meet customer request date.
For service part complaint, work with In-house quality team to resolve the immediate complaints concern and corrective action to prevent the same complaint.
For Engineering Change that affects Service Part, understanding the changes and communication back to customer and necessary updates in system is required.
For End of Life models, continuous Service Part supply assurance is required. In case, vendor discontinue production / company decided to terminate vendor within the period where Service Part warranty is still in force, co-ordination between operation team and customer for a chance to do last purchase is required if there is no alternative to continue supply of the Service Parts.
Coordinate with Engineering to finalize Service Part Listing on time.
Send all Service Parts' quotation to regions on time.
Close follow up service supply issues and ensure service orders to be processed smoothly.

Job Requirement

Bachelor Degree, Business English major is preferred
Broad knowledge of manufacturing environment, materials and processes.
Knowledge of Supply Chain including strategies and objectives.
At least 3 years experience in appliances or similar products/industry in supply chain and track record or customer service working for multi-national firm.
Excellent analytical, negotiation and problem resolution skills.
String knowledge of planning systems and techniques.
Proficient in verbal and written English, with a wide variety of internal and external customers, OPD, Marketing, PMC and Operation team.

Benefits Overview: At TTi, we are committed to creating a supportive and rewarding work environment. Employees in this role will enjoy the following benefits:

Working Location: SHTP, District 9 - HCMC (TTi provides shuttle bus from Dong Nai, Binh Duong or HCMC)
Working hour (40h/ week_Mon-Fri 7:30-16:00)
Negotiable, competitive salary
Free lunch at company’s canteen
100% of the salary during the probation time
Social insurance on the total salary
24/7 accident insurance
Healthcare Insurance (PVI Care)
13th month salary
Telephone allowance (300,000 VND/ per month)
15 days of annual leave
Annual salary increase review
Gifts on special holidays of the year

Job tags: Service Part Coordinator District - Free Shuttle Bus Service Part Procurement Supply Chain Spare Part Logistics Planning Customers Service Order Processing

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